Coordinated Entry

Creates a streamlined process for families to initially access homeless services—and allows communities to prioritize scarce resources for those with the greatest and most immediate needs.

mom with babyBefore Coordinated Entry, people experiencing homelessness would make a median of 45 to 50 calls to access the help and services they needed. Now, they make a single call to get the process started. Identified nationally as a best practice, Coordinated Entry is the engine, rudder and anchor for organizing the homeless response system in our communities:

  • It coordinates the efforts of local providers to serve people experiencing homelessness more efficiently and effectively. 
  • It matches people experiencing homelessness with the services they need most—not just the first available. 
  • It serves as a hub for compiling quality data that can be used to evaluate local needs and measure the success of various services.

Resources from the Building Changes library: